iTunes Producer Won't Start with Security Keychain Problem After OSX Upgrade

Mindwatering Incorporated

Author: Tripp W Black

Created: 02/20 at 03:26 PM

 

Category:
OS X Configuration
General

Issue:
After upgrade of OSX, Apple's iTunes Producer app will not start. It gives an error:
"We are unable to retrieve your password from the security keychain."


Cause:
The keychain is upgraded by the OSX update.


Solution:
Reset the app with:
1. Navigate to the Terminal app.
Applications --> Utilities --> Terminal

2. Run the following command
(no need for sudo)
$ defaults remove com.apple.iTunesProducer ITunesUsername

3. Return to Applications and launch iTunes Producer again.



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