Error Upgrading Large Mail File from mail9.ntf or mail10.ntf to mail12.ntf

Mindwatering Incorporated

Author: Tripp W Black

Created: 06/06 at 11:04 PM

 

Category:
Domino Troubleshooting
Other

Issue:
Mail Replace Design Fails with or without folder upgrade option/checkbox when application is over 64 GB is R12.02 FPx or R14.0 FP5.


Error:
At the 100% point of the background task: "Replacing design of <mail_file_name> ...", the follow pop-up error displays:
Notes error: Memory allocation request exceeded 65,000 bytes

Occurs if manually running in the Domino Administrator or Notes client:
File --> Application --> Replace Design with or without the upgrade folders checkbox.

On the first try, the error occurs at 0% of the upgrade design background task. On subsequent runs of the design update the error is presented at the 100%, but still waiting point.

Attempted with:
Server/local:
- HCL Domino 14.0 FP5 {server replica)
- Local / On My Computer (local replica)

Clients:
- HCL Notes 12.0.2 FP6 / HCL Designer 12.0.2 FP6
- HCL Notes 14.0 FP5 / HCL Designer 14.0 FP5

Mail files:
- ODS 53
- ODS 55

Similar to the Notes/Domino R5/R6 error when the design had numerous folders or forms with many sections or subforms. IBM SPR# BKOH5YRBR3
Not very similar to the Memory Allocation request exceeded 65,000 bytes opening a document in an app: LO42881 / IBM SPR# GPKS6EWHGQ
Similar to the IMAP enabled errors in Notes/Domino R8.5: LO50280
Not similar to the Agent Log overflow issue: KB0037441
Similar to the web XPages app issue from Notes/Domino R9 days: swg21613473


Workaround:
No solution found yet for upgrading the folders, but to complete the upgrade of the mail app itself, use the load convert utility

Most of the design update succeeds, but if following up with a "load convert", the following elements are only added successfully with the load convert utility:
06/06/2026 11:09:19 PM Adding 'MWiCalNotes' to database 'Project Archive' from template 'Mail (R12.0.2)'
06/06/2026 11:09:19 PM Adding 'MWical.ics' to database 'Project Archive' from template 'Mail (R12.0.2)'

Example:
> load convert -r -u mail/filenm.nsf * mail12.ntf

Unfortunately, the folders do not actually appear to be upgrading with load convert.

Re-running from an Admin client on the just upgraded mail file results in
- 100% reached - a successful re-application of the design
- 100% reached - "Scanning folders to upgrade"

Error still displays at the end of the scanning folder process.



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