Mac OSX 9.0.1/ 9.0.2 64-bit Client Unresponsive

Mindwatering Incorporated

Author: Tripp W Black

Created: 01/24/2018 at 03:39 PM

 

Category:
Domino Server Issues Troubleshooting
Notes Client

Issue:
Restarted Notes to find client unresonsive. You can move around the window, but nothing can be clicked. The window cannot be minimized. The only thing you might be able to do is to Quit via the Doc and answer the replication prompt at shutdown question.

Solution:
I tried deleting cache.ndk, the Expeditor workspace folder, etc. None helped.

Upon search IBM Support, I found posted by IBM earlier today, a SPR: RUYAASUQ66. Evidently, this was caused by my Java update a few days ago. I never rebooted or restarted my Mac, so I forgot about the Java update.

1. I performed the uninstall as linked in the IBM SWG22012665 document, the 3 remove /rm commands.
$ sudo rm -fr /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin
$ sudo rm -fr /Library/PreferencePanes/JavaControlPanel.prefPane
$ sudo rm -fr ~/Library/Application\ Support/Java

2. I performed the install of the Java 151 version OSX 64-bit client, jre-8u151-macosx-x64.dmg, downloaded from the Oracle web site archive.
3. I started my Notes client, and it is working again.



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