VCSA 7.0.0.10300 Update to VCSA 7.0.0.16189094 Fails with Folder File Path Error

Mindwatering Incorporated

Author: Tripp W Black

Created: 05/30/2020 at 12:12 AM

 

Category:
VMWare
vCenter

Issue:
Current VCSA is vSphere 7.0.0.10300.
Using the VAM (VMware Appliance Manager) Update page (e.g. myvcsa.mindwatering.net:5480).

Stage and Install of VCSA 7.0.16189094 files with error:
No such file or directory: '/storage/core/software-update/updates/index'

Rebooting the VCSA, and then trying the update again gives the error:
Update installation failed, vCenter Server is non-operational


Workaround:
Log into the VCSA via SSH.
$ ssh root@myvcsa.mydomain.net
<enter passord>

Enable shell, with
Command> shell

Delete the file:
root@myvcsa [ ~ ]# rm /etc/applmgmt/appliance/software_update_state.conf

Exit:
root@myvcsa [ ~ ]# exit
Command> exit




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